Howard College Modernizes Student Financial Aid Auditing with Anthology


Howard College – a community college serving a diverse student body in the West Texas areas of Big Spring, Texas with campuses in San Angelo, Lamesa, and Southwest College for the Deaf – needed a way to streamline, d ” automate and centrally manage its student financial aid verification process.

The goal of the institution’s financial aid department was to implement software that was accessible online, using real-time data to serve all students at its four campus sites. It also aimed to reduce verification errors and the time spent verifying files. Howard College’s financial aid department was understaffed, but they knew the right software could help them grow efficiently so they could process audit files in a timely manner.

The technical decision

After realizing Anthology’s in-depth knowledge of higher education financial aid processes and regulations, its outstanding reputation for account support and specially designed software, Howard College selected Anthology (formerly Campus Management) and its student verification solution to achieve its goals.

The Anthology Student Verification Portal allowed employees to access data remotely, regardless of their location. Prior to implementation, some employees could not access the Ed Connect mailbox from other campuses. The solution eliminated the need for employees to bring paper records back and forth to campuses for audit.

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Howard College continues to benefit from Anthology’s student verification solution by helping students and staff navigate the crucial and sometimes tenuous world of financial aid verification. Connecting smoothly to Howard College’s student information system and offering simple setup, Anthology Student Verification simplifies and manages workflows to keep Howard students focused on learning and staff focused on learning. aid allocation.

Howard College deployed Anthology’s student verification solution, which helps reduce stress in financial aid processes for institutions and their students. Howard College’s experience with their implementation has been very positive as Anthology has adapted to their timeline and changing business needs.

How Howard College Benefits from Anthology’s Student Verification Solution

Anthology Student Verification reduced operational costs by streamlining the financial aid verification process for staff with real-time dashboards, automated document storage, and dynamic document requirement triggers.

With a secure student portal, real-time status bar, and convenient email and SMS communications, students enjoy a straightforward process to stay focused on their course work.

By improving the financial aid process through student verification, Howard College is actively helping to improve student retention; students have quick access to their help, allowing them to pay for books and fees and stay on top of their lessons.

The solution gives Howard College the convenience of knowing they are compliant with regulations as student verification is ED compliant, enables C flag and comment codes as part of the rules engine, and provides a audit trail for all activities.

The main advantages include:

  • Automate and ensure compliance of the financial aid verification process
  • Reduce staff stress for compliance issues
  • Support the selection and review of multiple award years
  • Streamline mobile student experiences
  • Audit review and approval, comment codes and professional judgments
  • Integrated comparison and verification to enable ISIR examination

Howard College & Anthology facilitates student experiences

With the help of Anthology Student Verification, Howard College dramatically reduced financial aid error rates. The mailbox feature in particular fixed a verification problem that Howard College had had for over 10 years. The college has not received any audit findings since its implementation.

The response time for students submitting their required documents has decreased significantly due to electronic submissions. Eliminating manual processes saved Howard College thousands of dollars in printing and postage costs.

They also saw major improvements in student satisfaction surveys, as 85% of students said they knew what to do once they completed the FAFSA. Processing times improved as 89% of students said they received their scholarship in a timely manner, and 88% said it was easy to work with the financial aid department.

As part of the implementation, Howard College launched mobile-friendly options including text messaging to communicate regarding financial aid, which significantly improved their response time for required documents. And with the growing need for virtual counseling, students appreciated more self-service financial aid options.

The overall student experience is less stressful as they submit their documents online while waiting for advice to register for courses rather than waiting in line for advice and then waiting in line to visit financial aid again. to submit documents.

Anthology Student Verification has helped Howard College’s financial aid department transition to a flexible environment. As a result, employees can continue to work from home and continue to process documents electronically without the students meeting in person.