DCFS Unveils New Child Support Payment Options

Parents who owe child support can now make cash payments through MoneyGram at Walmart, CVS, or any of MoneyGram’s estimated 780 locations in Louisiana.

The Louisiana Department of Children and Family Services has partnered with MoneyGram, a money transfer company, to electronically send payments to DCFS for transfer to custodial parents.

The new MoneyGram service makes it easier and easier for non-custodial parents to make child support payments. Previously, the only payment option was a money order mailed to the Centralized Collection Unit in Baton Rouge.

To make a payment through MoneyGram, parents need:

  • Cash.

  • Their LASES membership number or LASES file number.

  • “Receive Code” 14695 (Note: This code can be obtained from the DCFS / Child Support website, the MoneyGram website, or by providing the retailer with the name Louisiana Child Support.)

  • In addition to payment, MoneyGram charges a convenience fee of $ 3.99.

“Our goal is to strengthen families by making it easier for parents to support their children and play a bigger role in their lives,” said DCFS Secretary Marketa Garner Walters. “Payment options have been somewhat limited for parents who don’t use traditional banking services. With MoneyGram outlets in so many convenient locations, paying child support can become part of their routine.

In addition to storefront locations, parents can also make payments online at MoneyGram.com or from the MoneyGram smartphone app (available for Apple® and AndroidTM devices). MoneyGram child support payment services are currently available in 30 states nationwide. As well as being convenient for customers, it also gives states a way to increase collections and lower operating costs.

“MoneyGram is recognized around the world as a financial connection to friends and family,” said Ross McFerrin, MoneyGram Payments Manager. “We are proud to work closely with the State of Louisiana to provide these convenient payment services to families who need to complete these important transactions.”

For more information on child support payments, including MoneyGram, go to http://dcfs.state.la.us/csepayments. For more information on a specific child support case, you can call 888-LAHELP-U (888-524-3578).